IMPORTANT:
The instructions on this page are
NOT information for the Xanga virus spreading in October
2004.
For information to fix the October 2004 virus,
please see John's Xanga Post
About The Virus, as he posted
instructions about how to remove it.
The information below is from
the virus spreading in the Spring/Early Summer 2004 which is
no longer spreading. Thank you for your time.
To help stay free of viruses in the future, make sure to patch your
Windows system with
Windows Update.
Install the critical updates. It may take a while depending on your computer and
internet connection, but is worth it in the end.
If you do not have an antivirus
program, you should get one.
AVG Anti-virus
is an excellent FREE antivirus program. With free unlimited updates, what
is there to lose? If you don't have an antivirus, definitely consider getting
this one.
You can download
it for freehere with NO strings attached.
Make sure that after installing it, to update it. (this can be done by right
clicking the tray icon, clicking "Run AVG Antivirus Control Center" and then
clicking "Update Now!" After you update, do a system scan and remove detected
viruses. Even if you install AVG anti-virus, it is recommended that you still
use the removal tools provided below.
To All
XANGA/FLOOBLE CHATTERBOX USERS Users...
Information regarding the SPRING 2004
virus:
The virus is no longerspreading through Flooble's Chatterboxes.
If you have removed the code, it is now safe to place the code (chatterbox) back in your Xanga.
Many people have cool chat boxes in their
Xanga which you can post cool messages in... well, one of them, the Flooble
Chatterbox, isn't so nice anymore. In the past week, flooble has made it so that
one of the popups caused by this chatterbox will attempt to exploit your
computer and put spyware and a Trojan horse virus on your computer.
(Update:
we have found out that this virus was unintentionally spreading through one of
Flooble's ads. It has been removed and is no longer a threat)
Even
if you close out of the popup, you will still be infected. All you have to do to
be infected, is to visit a Xanga with that popup on it from the chatterbox and
then you are infected.
Click here for a screenshot of the virus.If that screenshot looks
familiar on your computer; your computer is most likely infected.
Infected computers will receive popups on
websites that don't normally have popups (like Yahoo! Google, etc.). Also,
whenever a Internet Explorer window is closed, various popups will be displayed.
Infected computers may also have Adware/Spyware installed on your computer due
to the virus.
If you have ever
seen
this (click for screenshot)
or if "bdcank.exe" is running,
you unfortunately are infected with this virus.
Removal Instructions
This virus is NO LONGER spreading
through Chatterboxes.
Here is what I have done
to remove the virus from my computer - USE AT YOUR OWN RISK!
Windows 98/95 users, please scroll down.
Removal for Windows
ME/2000/XP Users
I have noticed the process of the adware/(possibly)
spyware program is "bdcank.exe". Windows XP/2000 users, press CTRL+ALT+DEL,
click on the Processes tab, and click "Image Name" so that it sorts the
processes in alphabetical order.
Check if "bdcank.exe" is running. If it
is, you are definitely infected. If it is not running, and you are still
suspicious, please read on.
Go to Start>Search. Choose "ALL FILES
AND FOLDERS" and type in exploit.exe
Under "More Advanced Options" Check off
Search System Folders, Search hidden files and folders, search subfolders, and
Search Tape Backup. (do not check off "case sensitive"
Delete any files which may come up.
(WARNING: DO AT YOUR OWN RISK!)
To verify if they are really the files, check
if the date the file was created is about the same as the date you think you
were infected. I would call it safeto remove these files because I don't think any program would name
their file "exploit". If you want to be 100% sure, create a System Restore
file so if the file is important, you can probably restore it. Or you
can keep it in the recycle bin to see if anything happens to your programs.
I also had to use System Restore. This
feature comes installed on Windows XP/2000/ME users.
Go to Start > Programs > Accessories >
System Tools > System Restore.
Restore your computer to a time before
the virus was on your computer. (I usually do it a day before to make sure ;)
) CAUTION: DOING A SYSTEM RESTORE WILL RESTORE YOUR SETTINGS TO THE DATE
YOU SET IT TO. ANY PROGRAMS OR CHANGES IN THE REGISTRY MADE AFTER THE RESTORE
DATE WILL BE GONE.
However, saved documents, e-mail, History, and Favorites will not be touched
and you may UNDO the restore.
If the system restore is successful,
check if "bdcank.exe" is running in your processes. If not, choose
another restore date before you think the virus was on your computer
again.
If the System Restore was successful,
you have removed it! Also to be double sure the virus won't be coming back,
see steps 3-5 except do a search for bdcank.exe (also do if System Restore
keeps failing)
Removal for Windows 95/98
Press CTRL+ALT+DEL.
Check if "bdcank.exe" is
running. If it is, you are definitely infected. If it is not running, and you
are still suspicious, please read on.
Go to Start>Search. Choose select
drive C:/ and type in exploit.exe
Check in "Include Subfolders"
Delete the three files which may come up
with exploit.exe. (WARNING: DO AT
YOUR OWN RISK!) WARNING:
Windows 95/98's search tool may come up with
irrelevant files to your search term. Check if the date the file was created
is about the same as the date you think you were infected.
I would call it safeto remove these files because I don't think any program would name their
file "exploit". If you want to
be 100% sure, you can keep it in the recycle bin to see if anything happens to
your programs.
Now do a search for
bdcank.exe
Delete any files that
come up with bdcank.exe (SEE WARNING ABOVE)
If bdcank.exe doesn't
run anymore on Startup, it is probably gone.
*****Please note that this
virus may still leave keys in the registry and Startup folder. Because the
registry can be dangerous to edit, I have not bothered to search for any
registry keys left behind. However, if the files are removed (instructions
above) the virus will not be running on your computer.
NOTICE:
As for the Spring 2004 virus....
This virus is no longerspreading through Flooble's Chatterboxes.
If you have removed the code, it is now safe to place the code back in your
Xanga.